Refund Policy for Permanent Storage purchases

Life happens; we get it! If for whatever reason you need to cancel your Forever™ Permanent Storage Account, please call 1-888-367-3837 or email Please keep the following bits of information in mind:

  • For accounts purchased with the One-Time pricing, we will only be able to issue a full refund within five business days of the purchase.


  • For accounts purchased with the Forever payment plan, we will cancel any recurring payments from this point forward but will NOT be able to issue refunds for payments made up until this point. 


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