FOREVER Artisan & Historian Connectivity Fix - Login Request aborted 'Could not create SSL/TLS Secure Channel'

Having trouble connecting to Artisan and Historian through your FOREVER Account? 

Some users may be experiencing a problem connecting to their FOREVER Account through Artisan and Historian due to a change in the way windows interacts with desktop software. 

 

If you have Artisan 6, please make sure to update your software program. To do this, please close the program and visit www.forever.com/downloads To verify that you are running the most current version of the software please click HERE

* Please NOTE: If you update Artisan 6, this will fix the connectivity issue for all the other desktop applications (Artisan 4, Artisan 5, and Historian)


If you do not have Artisan 6 and you just have Artisan 4, Artisan 5 or Historian 4, please continue with the steps below.

  • Download the reg file, or the zip if the reg file is blocked
  • Double click on the .reg file
  • Click yes to authorize the install
  • Reboot your computer

https://download.forever.com/patch/DesktopRegistryFix.reg

https://download.forever.com/patch/DesktopRegistryFix.zip

 

****If you have Windows 7 or Windows 8 please use the link(s) below:

https://download.forever.com/patch/Win7DesktopRegistryFix.reg

https://download.forever.com/patch/Win7DesktopRegistryFix.zip

 

If you're still seeing an issue connecting, please contact FOREVER Client Care at support@forever.com

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