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  1. Forever Help Center
  2. Getting Started

Getting Started

FOREVER Overview Videos

  • 01. Back up your Photos and Videos
  • 02. Get Organized
  • 03. Create Print Projects
  • 04. Get Old Photos, Slides, and Videos Converted to Digital

What is Forever®?

  • About FOREVER® (Video)
  • Why FOREVER® was Founded (Video)
  • FOREVER's Mission
  • FOREVER's Permanent Owner Commitments
  • What is the FOREVER® Guarantee Fund?
  • Is there a limit to how many devices I use with the FOREVER® Mobile or Web App?

Payment

  • Black Friday BONUS Coupon Offerings
  • Can I switch from a monthly payment plan to a single payment?
  • When do I need to have my payment information updated by?
  • How do I input my new credit card?
  • How do I access my Recurring Payments?
  • What does it cost to join FOREVER®?
See all 13 articles

Managing your Account

  • In the case of my death, how will my family know who my Account Managers are or how will they access my FOREVER account?
  • What to do when a FOREVER® Account Owner passes away
  • How do I re-subscribe to FOREVER® email?
  • What is the profile tab?
  • Why can't I reset my FOREVER® account password?
  • Changing Email Preferences/Updating Password
See all 15 articles

Glossary

  • How do I set up an Account Manager
  • Album Visibility
  • Ambassador
  • Artisan®
  • Conversion Services
  • Downloads
See all 12 articles

Not able to find what you're looking for?

Support Hours:
Mon-Fri: 8am-9pm EST
Sat-Sun: 10am-6pm EST

Contact FOREVER by Phone

1-888-Forever (1-888-367-3837)

Submit a Support Request

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One of our Client Care Team Members will get back to you ASAP!

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